Our industry is rapidly changing as buy-outs and formations of large conglomerates  continue to fine-tune their marketing efforts in increasing expectations and driving down pricing within the Common Interest Develoment Industry.  This means smaller firms must find ways to stay competitive through the provision of increased service and comparable technology.  How do you provide all of this and keep your overhead costs manageable?  

ARK Management can provide HOA management companies (outside of the Southern California area) with "behind the scene" service and support that will allow you to compete with larger firms during the marketing process; and absolutely shine once you have landed the account. From basic a la-carte service and support to comprehensive accounting and financial services, HOA Management software systems, or special projects, we take care of the details so that you can place your focus on those areas of service in which you excel and enjoy.  Let us show you how we can reduce your overhead, and expand your offered services.

Visit our ARK Advantage page to learn more about our online discount shopping program which is available to all members who partner with ARK Management.  This program can be packaged under your company logo or through our website. 

Our customized services not only mitigate your overhead, but put you in the driver's seat by providing affordable solutions and exceptional service.

PRODUCTS & SERVICES

Let us put together a plan that works best for you by providing you with the option to contract for complete or customized services. Our Financial Managers, at a minimum, have a degree in Accounting and each financial statement is reviewed by our in-house CPA/CFO prior to being distributed. Each financial package comes with a complete report outlining information to assist your Homeowner Associations'in making good financial decisions.

COMPLETE MONTHLY FINANCIAL REPORTING SERVICES

We provide complete, timely and accurate financial statements that are easy to read and not overwhelming to your clients. Most of our reports are customizable in providing information in the manner your clients' request.

• Accrual or Modified Accrual Statements
• Balance Sheet w/ Operating & Reserves
• Income Statement
• Budget Comparison reflecting Month/Y-T-D Budget & Actual
• Aged Delinquencies
• Pre-paid Aging
• General Ledger
• Check History
• Bank Statement Reconciliations

BILLING & ACCOUNTS RECEIVABLE

Management of a Homeowner Association's Accounts Receivable is an imperative part of the Management process. Our flexibility in providing courtesy statements or coupon books works with your management model.

• Full lock-box services
• ACH Payments
• On-line E-check or Credit Card Payment
• Customer access to account payment history
• Customer service via e-mail / telephone Monday – Friday

ACCOUNTS PAYABLE

Our Accounts Payable Services are managed by the most comprehensive system available today, and your work flow for coding, approvals and signatures can be defined association by association; giving you the ability to customize your service account by account. Your association vendors e-mail their statements directly to our 3rd-party solutions center for distribution to the proper party, as defined by you or your client.

Utility payments or recurring payments can be set up on Auto Pay so that you never have to worry about late charges or having your clients utilities shut off.  

• 24/7 Access for coding invoices or researching payments
• Customized work flow designed account by account
• Electronic check signing or approval abilities for Operating / Reserve accounts
• Mailed checks
• All invoices paid within one week of coding

ESCROW, LENDER, APPRAISALS

We provide complete support for HOA document distribution, lender certifications, insurance, residency rations, and demands for the Escrow process through Condo-Certs.

• 24/7 Access to Association Records
• Compliance with State requirements for distribution of documents
• Electronic upload of updated documents
• ARK Customer Service provided Monday – Friday

REFERRAL SERVICES

We can help you grow your business! As a member of ARK Management's family of clients, we are often asked to quote full service homeowner association or commercial management contracts or provide referrals. As a no-cost bonus, we route these leads back to you. Another win-win solution in partnering with ARK Management!